Privacy Policy

1. Introduction

PerkyDash ("we", "us", "our") is a monitoring platform designed to help makers, agencies and SaaS owners track uptime, performance and incidents of their online services.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use perkydash.com ("Service").

By signing up, accessing or using the Service, you agree to this Privacy Policy.

2. Data Controller

PerkyDash
Email: support@perkydash.com

We operate in compliance with the EU General Data Protection Regulation (GDPR).

3. What Data We Collect

3.1. Account Data

When you sign up, we may collect:

• Email address
• Authentication provider details (Google, GitHub, Magic Link)
• Authentication metadata provided by providers
• Optional profile information (if you choose to add it)

We do not store your password when signing up with Google or GitHub.

3.2. Service Data (Monitoring)

PerkyDash monitors endpoints only after you explicitly configure them.

We collect technical data required to perform uptime and performance checks, including:

• URL/endpoint monitored
• HTTP status code
• Response time
• SSL certificate data (expiry date, issuer, etc.)
• Domain expiry information
• Error messages (truncated/technical only)
• Timestamp of checks

We do NOT store page content, headers containing sensitive data, cookies or HTML bodies.

3.3. Logs and IP Addresses

We collect:

• IP address at login (security)
• IP used when performing API requests
• IP of your monitored endpoint (server IP)

These are technical data needed to operate the Service and ensure security.

3.4. Payment Data

For paid plans, payments are processed via Stripe. We do not store credit card details.

Stripe receives:

• Email
• Name (if provided)
• Billing information
• VAT (if applicable)

See Stripe's privacy: https://stripe.com/privacy

3.5. Email Communication Data

We use Brevo to send transactional and onboarding emails.

Brevo may process:

• Email address
• Send/open event metadata

3.6. Analytics

We use Google Analytics to understand site usage and improve the Service. Google Analytics collects pseudonymized device, usage and event data.

4. Why We Process Data (Legal Basis)

5. Data Retention

Monitoring logs and check history are retained based on your plan:

• Trial Free / Pro → 30 days retention
• Agency → 6 months retention

After the retention period expires, logs are permanently deleted.

Account data is retained until you delete your account or request deletion.

6. Where Data is Stored

All servers currently operate in OVH Europe (EU region).

Monitoring regions:

• Initial phase: Single region (West Europe)
• Future phases: multi-region (EU + optional US/Asia)

All data is stored in the EU unless explicitly stated otherwise.

7. Sharing of Data

We share your data only with essential service providers necessary to run PerkyDash:

• OVH (hosting)
• Stripe (billing)
• Brevo (email delivery)
• Google (authentication + analytics)
• GitHub (authentication)

We do not sell or rent your data.

8. Data Security

We use industry-standard security measures including:

• HTTPS encryption
• Data-in-transit encryption
• Strict access control
• Isolated databases
• Server-level firewalls
• Continuous monitoring

However, no online service can guarantee absolute security.

9. User Rights (GDPR)

You have the right to:

• Access your data
• Correct your data
• Delete your account/data
• Export your data
• Restrict processing
• Object to certain processing
• File a complaint with your local Data Protection Authority

You may request deletion at support@perkydash.com.

10. Children

PerkyDash is not intended for users under 16. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy to reflect changes in service or legal requirements. Updates will be posted on this page with a new "Last updated" date.