Real-time incident detection, severity escalation, MTTR analytics, and a complete timeline to help builders stay ahead.
Monitoring clarity without the noise
When monitors go down, you don't just need alerts. You need context: what failed, when it escalated, how long it lasted, and what you can learn from it. Incident timelines give you that clarity.
Most monitoring tools give you alerts when things break, but no context. You scramble to understand what's down, how long it's been down, and whether it's getting worse. You waste time hunting for details. You can't track how fast your team responds. You have no record of what caused past incidents.
Alerts without context create chaos. What you need is a timeline that shows the full story.
PerkyDash automatically creates incidents when monitors fail. It tracks severity escalation in real time. It gives you a visual timeline showing exactly when the incident started, when it escalated, and when it was resolved. It calculates MTTR and MTTA so you can improve your response over time.
One dashboard. Complete visibility. Zero guesswork. You understand incidents in seconds.
Four powerful features working together
Incidents created instantly when monitors fail. Real-time updates every 30 seconds.
Incidents escalate from Info to Critical based on duration. Visual timeline shows progression.
Track team response. Document root causes. Add prevention notes for future reference.
Mean Time to Resolve and Acknowledge. Track operational excellence over time.
When a monitor transitions to DOWN or DEGRADED, PerkyDash automatically creates an incident. No manual intervention. The incident dashboard updates live every 30 seconds. You see a counter badge in the navbar showing open incidents. Toast notifications alert you instantly.
When the monitor recovers, the incident is automatically closed unless you've manually overridden it. You can filter incidents by timeframe: Today, Last 7 days, Last 30 days, or All time. Perfect for on-call workflows.
Workflow:
Monitor fails → Incident created → Live updates → Auto-resolved on recovery
Benefits:
Immediate visibility, zero manual work, perfect for fast response
Production API Down
Started 2 minutes ago
Slow Response Time
Started 8 minutes ago
Database Connection Restored
Resolved 15 minutes ago
Severity Progression Timeline
Monitor just went down
Still failing, needs attention
Extended outage, impacting users
Major outage, immediate action required
Escalates to Critical in 2m 14s
If a monitor continues to fail, severity escalates automatically: Info (blue) → Warning (yellow) → Error (orange) → Critical (red). The escalation timeline is visualized in its own component showing timestamps of severity changes, animated badges for Critical incidents, and a countdown to the next escalation.
This helps builders understand how fast a problem is evolving. A 2-minute outage at Info severity is different from a 35-minute outage at Critical. The visual progression helps teams prioritize which incident needs attention first.
Clear differentiation:
Mild degradation vs critical outages instantly visible
Prioritization:
Know which fire to fight first based on severity and duration
When an incident appears, you can acknowledge it to show your team you're working on it. Add optional notes. The acknowledgment is visible in the detail panel, useful for team coordination and tracking Mean Time to Acknowledge (MTTA).
When you resolve an incident, PerkyDash requires resolution notes (mandatory), a root cause category dropdown, and optional prevention notes. This documentation improves MTTR accuracy, team accountability, and creates a historical record for future analysis.
Acknowledge:
Mark as "being worked on" with notes, visible to team
Resolve:
Required notes, root cause category, optional prevention steps
Acknowledge Incident
Resolve Incident
MTTR
14m 32s
MTTA
3m 47s
Open Incidents
3
2 Warning, 1 Critical
Resolved (7d)
24
Top 5 Problematic Monitors
MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) are displayed in a dedicated stats card component. You see open incidents, resolved incidents, trend indicators compared to the previous period, and the top 5 most problematic monitors.
MTTR matters because it helps measure operational excellence. It reduces blind spots about recurring failures. For agencies managing multiple clients, MTTR data shows you're responsive and reliable. Track improvements week-over-week. Identify monitors that fail often and fix them permanently.
MTTR & MTTA tracking:
See how fast your team responds and resolves incidents
Trend visibility:
Week-over-week comparisons show improvement over time
Different builders have different needs. Incident timelines help all of them.
As a maker
I want to see incidents in real time so I can fix issues before users notice. Automatic detection means I don't miss outages when I'm building.
As an agency
I want MTTR metrics so I can report reliability to clients. Showing we resolve incidents in under 15 minutes proves we're responsive.
As a SaaS founder
I want severity escalation so I can prioritize which outage needs attention first. A Critical incident at 35 minutes is more urgent than a Warning at 6 minutes.
As an on-call engineer
I want acknowledge workflows so my team knows I'm already working on it. Adding notes keeps everyone on the same page without Slack chaos.
As a small team lead
I want root cause documentation so we stop repeating the same mistakes. Prevention notes from past incidents help us build more reliable systems.
As a freelance developer
I want visual timelines so I can explain to clients exactly what happened and how long it took to fix. Clear incident history builds trust.
Everything you need to know about incident timelines
Incidents that make sense. Metrics that matter. Fixes that ship faster.
Free account. No credit card. Understand incidents in seconds.