Knowledge Base

Guides on monitoring, availability, and reliability

Practical, experience-driven guides about monitoring and reliability. Written for founders, product teams, and agencies who want to understand what users actually experience, not just what infrastructure metrics show.

Real availability

Beyond uptime percentages to what users actually see

User-facing reliability

Monitoring from the perspective of who matters most

Incident communication

Clear updates that build trust, not confusion

Shared understanding

Getting everyone on the same page about system health

Featured guides

In-depth articles on topics that matter

Pillar Guide 15 min read

What is uptime monitoring? A complete guide for 2026

Everything you need to know about uptime monitoring: how it works, why it matters, types of checks, key metrics, and how to implement it effectively. The definitive guide for anyone getting started with monitoring.

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Decision Framework 8 min read

Free vs Paid Uptime Monitoring: Which Do You Actually Need?

An honest breakdown of what free monitoring gets you, where it falls short, and when it makes sense to pay. No upselling—just practical guidance.

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API Fundamentals 10 min read

API Monitoring Basics: A Practical Guide for 2026

Learn how to monitor your APIs effectively: health checks, response validation, multi-step flows, and alerting. No complex observability stack required.

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Availability 10 min read

Why uptime is not enough: understanding real availability for users

Why traditional uptime metrics fail to represent what users actually experience, and what teams should monitor instead. A look at the gap between server health and user-facing reliability.

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Status Pages 8 min read

Why most small teams still don't have a public status page

Many teams know they should have a status page, but keep postponing it. An exploration of why it happens, what teams do instead, and when a public status page actually makes a real difference.

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User Experience 9 min read

How to check if your site is actually up for users

Your site may look fine from your own network while users experience issues. A practical look at why internal testing often hides real problems, and how to verify availability from a user's perspective.

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Monitoring 12 min read

Monitoring without DevOps-level complexity

How indie founders and small teams can implement effective monitoring without becoming DevOps experts. A practical guide to clarity over completeness.

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Communication 14 min read

Communicating incidents clearly without overwhelming users

How to write incident updates that inform without causing panic. A practical guide to calm, clear outage communication and status page best practices.

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Status Pages 12 min read

Status page best practices: building trust through transparency

How to create a status page that actually helps users during incidents. Practical advice on design, communication, and avoiding common mistakes.

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Tutorial 10 min read

How to Monitor Your Shopify Store with API-Based Flow Monitoring

Learn how to monitor your Shopify store using API-based flow monitoring. Includes technical setup guide, emergency playbook, and how to communicate issues to customers.

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Tutorial 10 min read

How to Monitor Your WooCommerce Store with API-Based Monitoring

Learn how to monitor your WooCommerce store with API-based monitoring and status pages. Includes REST API setup, emergency playbook, and honest discussion of limitations.

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API Monitoring 12 min read

How to Monitor Your SaaS Authentication with API Flow Monitoring

Learn how to monitor your authentication flow at the API level to catch login failures, token issues, and auth provider outages before users get locked out.

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Security 8 min read

SSL Certificate Monitoring: Prevent the Scariest Website Error

An expired SSL certificate turns your website into a warning page. Learn how to monitor certificates, get early alerts, and never surprise your users with "Your connection is not private."

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More guides coming soon

Topics we're working on next

Coming soon

Setting up multi-region monitoring in 5 minutes

Quick start guide to verifying your product works globally, not just from your local network.

Our approach

These guides are written from real-world experience running and monitoring production systems. The focus is on understanding and communication, not on specific tools or vendor workflows.

We believe that monitoring should help teams make better decisions, not just collect data. Clarity matters more than completeness. And the best monitoring setup is one that everyone on the team can understand, not just the engineers.