BigCommerce Status Page

Official BigCommerce Status Page:

https://status.bigcommerce.com/

Or check it yourself right now:

Click to check status

Real-time check from multiple global locations

What is BigCommerce Status Page?

BigCommerce is an e-commerce platform for online businesses. The BigCommerce status page provides real-time information about the operational status of all BigCommerce services. It's powered by Atlassian Statuspage and is the official source for BigCommerce service health.

Real-time status

Incident history

Component status

Email notifications

What BigCommerce Status Page Shows

Current Operational Status

See if BigCommerce is fully operational, experiencing degraded performance, or currently down.

Incident History and Updates

View past incidents, ongoing issues, and real-time updates from the BigCommerce team.

Scheduled Maintenance

Get notified about upcoming maintenance windows that might affect BigCommerce availability.

Component-Level Status

Check individual components like API, Web Interface, Mobile Apps, and more separately.

Historical Uptime Data

Review BigCommerce's uptime history over the past days, weeks, or months.

How to Get BigCommerce Status Alerts

Option 1: Official Alerts

Subscribe directly on the BigCommerce status page for email notifications when incidents occur.

Subscribe on Official Page

Option 2: PerkyDash

Recommended

Get independent monitoring with advanced alerts:

Email, Slack, SMS, Discord alerts
Response time monitoring
Multi-service dashboard

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Tips for Using BigCommerce Status Page

Monitor Checkout status for payment processing reliability
Check APIs status if you use headless commerce or integrations
Subscribe to Control Panel status for admin access issues
Verify Storefront status for customer-facing store availability

Create Your Own Status Page

Need a status page for YOUR service?

PerkyDash lets you create beautiful, customizable status pages in minutes. Keep your users informed during incidents and build trust with transparency.

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Incident management

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API access

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Frequently Asked Questions

Where is the official BigCommerce status page?

The official BigCommerce status page is at status.bigcommerce.com. It monitors Storefront, Control Panel, Checkout, APIs, and BigCommerce's commerce platform.

Does BigCommerce status show different store types?

BigCommerce status covers all stores on the platform. Enterprise and standard stores share infrastructure. Individual store issues may not appear publicly.

Are BigCommerce apps affected by outages?

Yes, BigCommerce apps use the Stores API and management APIs. During API outages, third-party apps may fail to sync or display errors.

What happens to headless storefronts during outages?

Headless storefronts using BigCommerce APIs may fail during API outages. The GraphQL Storefront API and REST APIs can have independent issues.

Never rely only on official status pages

Official status pages can be slow to update during outages. Get independent monitoring with PerkyDash to catch issues before official announcements.