Status Page

Intercom Status Page

Check Intercom real-time status and incident history

Official Intercom Status Page:

https://www.intercomstatus.com/

Powered by Atlassian Statuspage

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Or check it yourself right now:

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Real-time check from multiple global locations

What is Intercom Status Page?

Intercom is a customer messaging platform for sales, marketing, and support. The Intercom status page provides real-time information about the operational status of all Intercom services. It's powered by Atlassian Statuspage and is the official source for Intercom service health.

Real-time status
Incident history
Component status
Email notifications

What Intercom Status Page Shows

Current Operational Status

See if Intercom is fully operational, experiencing degraded performance, or currently down.

Incident History and Updates

View past incidents, ongoing issues, and real-time updates from the Intercom team.

Scheduled Maintenance

Get notified about upcoming maintenance windows that might affect Intercom availability.

Component-Level Status

Check individual components like API, Web Interface, Mobile Apps, and more separately.

Historical Uptime Data

Review Intercom's uptime history over the past days, weeks, or months.

How to Get Intercom Status Alerts

Option 1: Official Alerts

Subscribe directly on the Intercom status page for email notifications when incidents occur.

Subscribe on Official Page

Option 2: PerkyDash

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Tips for Using Intercom Status Page

  • Monitor Messenger component for customer-facing chat widget issues
  • Check APIs status if you integrate Intercom with your application
  • Subscribe to Inbox alerts if real-time customer support is critical
  • Have email fallback contact displayed if Messenger fails to load

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Related Status Pages

Frequently Asked Questions

Where is the official Intercom status page?

The official Intercom status page is at status.intercom.com. It monitors the Messenger widget, Inbox, Help Center, Outbound messaging, and Intercom APIs.

Does Intercom status affect my website chat widget?

Yes, Messenger widget issues appear under 'Messenger' on status.intercom.com. Widget loading failures may occur during outages, affecting customer communication on your site.

Are Intercom bots and automation affected during outages?

Yes, Intercom automation (Resolution Bot, Custom Bots) requires API availability. Check 'Automation' or 'APIs' components for bot-specific status during incidents.

What happens to queued messages during Intercom outages?

Intercom queues messages during partial outages. Customer messages and your team's replies should deliver when service restores. Check Inbox status for delivery confirmation.

Never rely only on official status pages

Official status pages can be slow to update during outages. Get independent monitoring with PerkyDash to catch issues before official announcements.

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