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Is SendGrid Down?

SendGrid is a cloud-based email delivery platform.

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What to do if SendGrid is down?

1. Verify the outage

Use our status checker above to confirm whether the issue is with SendGrid or your local connection.

2. Check official status

Visit SendGrid's status page for official updates, or see our SendGrid Status Page guide.

3. Set up monitoring

Get instant alerts for future SendGrid outages with PerkyDash's free uptime monitoring.

4. Have a status page ready

If your app depends on SendGrid, create an emergency status page to keep your users informed.

Common SendGrid Issues During Outages

  • API requests returning 5xx errors
  • SMTP connections timing out
  • Email delivery delays exceeding SLA
  • Event webhooks not firing
  • Dashboard and statistics unavailable

Never miss an outage again

Set up free monitoring for SendGrid and get instant alerts via email, Slack, or webhooks when it goes down.

Frequently Asked Questions

Why are my SendGrid emails not being delivered?

Email delivery issues can be caused by SendGrid outages, DNS problems, or recipient issues. Check our status above and SendGrid's API/SMTP status. If SendGrid is up, check your Activity Feed for bounces, blocks, or spam reports.

What happens to queued SendGrid emails during outages?

SendGrid queues emails during outages and processes them when service resumes. The queue has limits and older emails may be dropped. For critical emails, implement retry logic in your application and monitor delivery status via webhooks.

Are SendGrid webhooks reliable during outages?

Event webhooks (opens, clicks, bounces) may be delayed during outages but are eventually delivered. Webhooks are retried with exponential backoff. Implement idempotent handlers and don't rely solely on real-time webhook data for critical operations.

Should I have a backup email provider?

For critical transactional emails (password resets, order confirmations), consider a fallback provider like Mailgun, Amazon SES, or Postmark. Implement provider abstraction in your code to enable quick switching during outages.

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